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Office 365 Contacts Not Syncing with Mac – Complete Solution

author
Published By Nilesh
Aswin Vijayan
Approved By Aswin Vijayan
Published On September 23rd, 2020
Reading Time 5 Minutes Reading

Office 365 doesn’t permit us to work Offline so that in an Exchange environment Synchronization between server and the client application may be affected if any modification happens in Server-side or client-side, the change will update on the other side. This synchronization process gets affected partially or fully by which data are not updated on the server-side as well as the client-side therefore many users search why Office 365 contacts not syncing with Mac.

What to do When Office 365 Contacts Not Syncing with Mac?

We provide a reliable solution for your problem when your Office 365 contacts are not syncing with Mac. You can come out with this problem with a few clicks. Before moving forward let’s have some a look at some additional features of this amazing tool.

Featured of the Tool

  • Permit you to export emails in more four file formats and calendars in ICS format.
  • Additionally, provide an option of a date filter to convert the selective data.
  • Allow the proper naming convention as original.
  • Assist you to transfer emails from Office 365 to Hotmail
  • Authorize the user to pause and resume the running process.
  • Also, provide an option of an Incremental backup option to backup your newly arrived data.

Above are some additional features of the Tool.

Working of Tool

Follow the given steps to overcome the problem “Office 365 Contacts not syncing with Mac”:

Download

  • Fill the required Office 365 account information and click on the login button
Office 365 details
  • Choose the Contacts option from the category menu
Contacts
  • Locate the destination folder for your resultant file
Destinaiton
  • Click on Start Backup button to start the process
Start Backup

Wait, while all the process is completed along with your sensitive contacts and other data is converted into CSV file format now one can easily import that CSV file into Mac Outlook or Mac Contacts This is how one can easily resolve the problem of “Why Office 365 Contacts not syncing with Mac”.

Whereas Mac Outlook offers the following method to check the synchronization are listed below.

Possible Reasons Behind the Synchronization Issue

Office 365 user faces some issues are:

  • Offline Mode: Office 365 doesn’t work without an internet connection or in Offline Mode.
  • Connection Failure: Office 365 is unable to connect with the Exchange Server.
  • Settings: The settings are not configured accurately.
  • Cache corrupted: The Office 365 cache may corrupt.

Now, we all know the reasons behind Office 365 Contacts not syncing with Mac. So we provide you all the alternative ways to get out of this issue.

Sync Data in Mac Outlook

  • Check the Offline Mode: It is the easiest confirmation step that you can check before moving to any other method. Navigate the Outlook menu and check the Work Offline option is selected or not. If yes then unselect it and check if the synchronization is working.
  • Rebuild your Mac Outlook file: To fix this problem you need to perform the troubleshooting method as we explained here. Firstly you need to close all the Outlook processes currently running on the system. Choose the backup identities folder of Outlook for Mac in drive C. Then go to the Outlook application with the Alt key on hold to start the Microsoft Database Utility app. Then, choose the identity which you need to recreate and select the Rebuild option to create it. Wait until the process completes.
  • Delete the Cache in Outlook: This method works while an individual folder is not synchronizing and the rest of the folders are synchronized with Outlook. So you need to ensure that is the connection is stable between Mac Outlook and Exchange Server or not. Right-click on your Exchange folder which is not synchronizing and click on the Properties option. Then, go to the General tab and hit the option of Empty Cache. Go to that the folder is synchronized and new items are gets added in it.
  • Check the Exchange Connectivity: The problem is because of the error in connection of Outlook with the right Exchange Server. Verify if this is the issue then follow the given process:

Navigate the Tools > Accounts in your Mac Outlook and check the Exchange Account. If you can see the orange indicator against the added Exchange account, it means there is some problem with it. You need to disconnect it and re-configure it. Try to connect the Outlook on the web and check the status of Exchange Server now. If all the things are fine and connect the desired server again.

Conclusion

Office 365 Contacts not syncing with Mac Outlook users may not get the updated information in their mailboxes. This problem can solve in many ways. But at last, all the possible methods lack somewhere to resolve this problem. So in this write-up, we provide you the ultimate Tool by which any user can solve the problem i.e. “Office 365 Contacts not syncing with Mac”. This tool is designed in such a way that it download Office 365 data into 5+ file formats and along with that is assist you sync Office 365 contacts and doesn’t require any technical assistance.